Ezeemoney Guide - Uganda

Bank Top Up Problem

1.  I do not know what is EM's bank account number?

2. What reference should I write on the Bank's deposit slip?

3. I have deposited the money into EM's bank account, what should I do next? 

4. I have deposited the money into EM's bank account, why my terminal balance still don't increase?

5. I have done bank deposit, I have update my terminal (F9), I have received confirmation via sms that my bank top up is successful but my terminal still not working or suspended. What should I do?

6. Why do I need to do update at the terminal after depositing cash into EM bank account?


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