Terminal Errors

1. SD card removed, system halted: Means Memory card has been removed from the terminal. (Give terminal to Agent to fix it).

2. Err: 4 FAILED   (this happens while trying to transfer YTD commission to SC MC-SC.) Reboot Terminal

3. Terminal displaying blank screen. Terminal needs to be replaced send email including RAM both old and new terminal included in mail.

4. ERR place BET: This is usually due to wrong code or the game betted has started or ended etc.

5. Terminal printing out empty receipts. This means terminal has been mishandled, white plastic like material has to be fixed

6. Network error -7, 733, 4.This is usually a network error on Simcard check data status

7. Error 7.-7, 111,4: usually with this error transaction goes through

8. Error in creating referral agent (this happens when referral number already exists.

9. Terminal error 7-2-1, normally the transaction goes through. Print last transaction to confirm

10. Sim Error:  power off terminal, remove the simcard and re-insert it properly. This usually happens when the simcard is loose or faulty

11. ERROR, Contact ezee: this is not a terminal error; this usually appears when changes are being made on the platform...